Your Complete Guide to Switching & Saving with Octopus Energy Referrals

Your Complete Guide to Switching & Saving with Octopus Energy Referrals

Thinking about switching to Octopus Energy? Their popular referral scheme makes it even more attractive, offering a £50  credit to both you and the friend who refers you. This guide breaks down everything you need to know – from making the switch to finding and sharing your own referral link once you’re a customer, all based on information directly from Octopus Energy.

Making the Switch & Getting Your £50 Welcome Bonus

Switching your energy supply to Octopus is designed to be a breeze, and using a referral link is key to snagging that initial £50 bonus.

1. Start with a Referral Link: To get the £50 credit, you must sign up using a valid referral link. If you’re looking for one to get started, you can use this: https://share.octopus.energy/sepia-calf-274. Clicking this link will take you to the Octopus Energy website where you can get a quote and begin the sign-up process, which usually takes only a few minutes.
2. Octopus Handles the Transfer: After you’ve entered your details, Octopus Energy manages the entire switch with your old supplier. Your energy supply will not be interrupted.

Understanding Your Referral Credit as a New Customer

• When do I get paid my referral credit? As a new customer who signed up with a link like https://share.octopus.energy/sepia-calf-274, you (and the referrer) will receive the £50 credit once you are fully on supply with Octopus and your first month’s direct debit payment has been successfully processed. This typically takes around four weeks but can sometimes be longer if your previous supplier causes delays in the switching process.
• How do I know I’ve received my credit? Once the credit is applied, you’ll be able to see it in your Octopus Energy account.
  • On the app: Look under the ‘Bills’ tab. It should appear as “REFERRAL REWARD +£50,00”.
  • On the website: Log in, go to the ‘Payments’ tab on the left-hand side, scroll down, and select ‘View My Balance History’. Your referral credit will be listed there.
• Can I add a referral after I’ve already signed up? If you signed up directly through the Octopus Energy website but forgot to use a referral link, you should contact Octopus Energy as soon as possible. They may be able to add the referral credit for you, but this is generally only if you signed up directly and not via a third-party comparison site.
• Special Note for Pre-payment Customers: If you’re on a pre-payment meter, after signing up with a referral link (like https://share.octopus.energy/sepia-calf-274), contact Octopus Energy to discuss how your £50 credit will be applied (e.g., to your meter or as a bank refund if details are on file).