The £775 credit is applied to your business account balance after your switch is fully complete and your first Direct Debit payment has been successfully taken. This typically happens within a few weeks of your supply start date.

If your business signed up directly within the last 14 days, you may still be able to claim the credit. Email the business team at [email protected] with your account number and state that you were referred by sepia-calf-274. They are usually happy to apply the credit retrospectively.

Yes! Once your account is active, you will find your own unique business referral link in your dashboard. If you share this with other business owners, you will both receive £75 credit for every successful switch. There is no limit to how many businesses you can refer.

Octopus offers both.

• Fixed Business: Locks in your unit rates and standing charges for a set period (usually 12 months), protecting you from market price spikes.

• Flexible Business: A variable tariff where rates track the wholesale market. This can be cheaper when prices are falling but carries more risk if prices rise.

For Fixed Term business contracts, yes, exit fees usually apply if you leave before your contract end date. This is standard for business energy to secure your rates. However, if you are on a Flexible tariff, there are typically no exit fees, giving you freedom to leave at any time.

Yes. Octopus Energy supplies 100% renewable electricity to all its business customers as standard. This is a great benefit if your business reports on ESG or sustainability goals.

Absolutely. Octopus Business works for Limited Companies, Sole Traders, and Charities. As long as you are switching a business premises (not just a residential home office), you are eligible for the business rates and the £100 referral bonus.

Business switches are now faster than ever. Octopus Energy can usually complete a business switch in just 3 working days. The process is handled entirely by them—you don’t need to call your old supplier to cancel.

You don’t need one to join, but getting one is highly recommended. A smart meter allows you to access Octopus’s “smart” business products (like Shape Shifters) which can offer cheaper rates for using energy at off-peak times. It also stops you from getting estimated bills.

No. The switch is purely administrative. Your electricity and gas come through the exact same cables and pipes as before. There will be zero interruption to your business operations.

No. Unlike many “Big 6” suppliers who rely on third-party brokers (who often add hidden commissions to your unit rates), Octopus sells directly to businesses. This transparency ensures you aren’t paying inflated prices to a middleman.